Impekkable, an award-winning healthcare consulting and hospital management firm is looking for a Controller to work with a hospital in Dillon, MT.

• Permanent Position
• Onsite in Dillon, MT

The Controller is responsible for managing the accuracy and productivity of the day-to day activities of fiscal functions including accounts payable, cash disbursements, invoicing/billing, customer credits and collections, payroll, fixed asset records, general accounting, and cost accounting. The Controller works closely with the Chief Financial Officer in the development and evaluation of financial plans to ensure consistency with organizational goals. The Controller is responsible for the hospital’s budget process, financial audits, cost report, tax and other regulatory filings. The Controller is also responsible for managing the Fiscal Services Department staff.

ESSENTIAL FUNCTIONS

• Responsible for budget process
• Responsible for facility financial audits.
• Prepares, analyzes, and follows thru with cost reports throughout the year
• Works with departments to ensure proper pricing.
• Analyzes charge structure and flow to cost reports.
• Helps CFO with planning and forecasting.
• Assists with implementation of new modules for the accounting department.
• Sufficiently backs up Accountant with process journal entries, and reconciling facility bank, investment, asset, and liability accounts.
• Prepares financial statements monthly.
• Responsible for yearly audit process and annual 990 IRS report.
• Completes monthly and yearly financial reports to include contractual allowance forecasting
• Completes financial surveys and other required financial reports as needed.

MANAGERIAL JOB RESPOBSIBILITIES

1.PATIENT CARE SAFETY & QUALITY

• Ensures that quality patient care standards are set and achieved.
• Communicates effectively with patients, their families, and other healthcare providers as part of an interdisciplinary, holistic approach to care.
• Demonstrates commitment to life-long learning by participating in continuing education.
• Manages and directs operations of the Fiscal and Patient Financial Services departments.
• Meets regularly with the Chief Financial Officer to monitor departments’ quality of care.

2.WORKFORCE MANAGEMENT

• Responsible for recruiting and on-boarding activities of new hires into the Fiscal Services Department. Partners with Human Resources to determine staffing needs. Screens, interviews and selects quality candidates to meet patient and departmental goals.
• Allocates personnel resources for maximum productivity.
• Strives for a consistent and fair work environment for service line staff, and fosters an atmosphere of respect and accountability, integrates “Just Culture” principles into the Fiscal Services department.
• Responsible for performance management by taking an active approach to coach, consult or provide ongoing training to enhance the team’s competencies and skills. Completes employee performance appraisals/Check-Ups timely with meaningful feedback and development suggestions, as necessary to ensure personal and departmental goals are achieved.
• Uses discernment and good judgement in sharing confidential information about members of the team.
• Works closely with Human Resources to lead efforts in reconciling significant differences between employees, other work units/department and/or business needs.
• Follows related policies and procedures designed to promote a highly effective working environment using AIDET principles and Real-Time Problem-Solving techniques.
• Actively plans departmental staff meetings and encourages participation in employee retention and engagement activities.

3.STRATEGIC OBJECTIVES

• Ability to articulate and disseminate specific departmental goals, strengths and opportunities.
• Develops and maintains positive relationships with internal and external customers and serves as the key resource on management and marketing activities for the Fiscal Services department.
• Leads the establishment of clear standards for excellence performance by maintaining up to date job descriptions for employees within the department.
• Actively seeks, recommends, plans and participates in marketing or patient flow improvements that aim to amplify departmental productivity and performance.
• Champions LEAN approaches with department staff, leadership and community to build support for a continuous improvement culture within the Fiscal Services department.
• Ensures projects are completed on time and on budget and are aligned with organizational strategic goals clarifying project components as needed.
• Promotes additional service contracts, as appropriate.

4.INFORMATION MANAGEMENT

• Responsible for analyzing departmental data and building of variance reports, action planning or other analytic reports as requested to maintain budgetary targets, productivity standards and fiscal solvency.
• Manages and makes sound operational/business recommendations.
• Provides insightful analysis of information gathered and makes production forecasts in collaboration with Administrative Supervisor and/or CFO.
• Reviews charge master yearly for appropriate patient fees and compliance requirements.

5.COMPLIANCE, POLICY & PROCEDURE APPLICATION

• Applies an understanding of key legal and regulatory precedents, policies and practices to protect the interests of the hospital, its employees and patients served.
• Monitors internal and external changes in law, policies, regulations and practices within the Fiscal Services industry to define and confront risk to employees, patients and the hospital business operations.
• Suggests changes to policies or procedures in response to industry changes and provides professional application and diplomacy to potential departmental or organizational change.
• Ensures all direct reports maintain current licensure, certification and required continuing education in conjunction with Human Resources.

6.SERVICE DELIVERY

• Leads efforts in the Fiscal Services department’s development, delivery and continuous refinement in service related activities, using a cooperative team-based approach on providing services that ensure high levels of patient satisfaction that contribute to the accomplishment of the hospital’s strategic, business and departmental goals and objectives.
• Closely monitors patient satisfaction, reporting data, and changing patient needs.
• Updates departmental approaches based on feedback.
• Ensures all Fiscal Services department employees understand how the services provided by the department directly contributes to the organization’s strategic direction.
• Actively utilizes LEAN quality improvement processes and principles (i.e. value-stream maps, A3 templates, etc.) to improve Fiscal Services quality and enhance patient/customer impact. Continually searches for and makes improvements for streamlining processes and eliminating non-value-added tasks within the department’s operational functions.

KNOWLEDGE, SKILLS & ABILITIES

• Strong leadership ability demonstrated by leading and building relationships and trust (experienced as leader accountable for team progress, performance management and associated results).
• Proven ability to utilize continuous improvement and LEAN methodologies (including value stream mapping, A3 problem solving, and standard work) to improve processes – believes the right process will bring the right results.
• Strong analytical and statistical skills; demonstrated critical thinking and problem- solving skills
• Ability to manage and lead departmental projects and process improvement activities.
• Strong interpersonal and presentation skills including the ability to interact with leadership, staff, vendors and community members.
• Ability to motivate and direct the work of others and influence teammates to effectively drive change throughout the organization.
• Strong verbal and written communication skills that promote understanding with target audience.
• Ability to meet stringent deadlines and perform under pressure.
• Knowledge of computer software (Microsoft Office Suite, electronic medical records and other computer software databases).

QUALIFICATIONS

• Bachelor’s degree in finance or accounting, master’s degree in business administration or accounting and CPA, preferred.
• Fifth year college or university program certificate in a business or accounting program with a minimum of five years of progressive experience; or equivalent combination of education in experience in business or accounting with a minimum of ten years of progressive experience.
• Supervision/management experience preferred.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

1.Analyze all Cardiopulmonary services to ensure appropriateness, timeliness and effectiveness of services rendered to patients   

2.Plan, organize and delegate work flow to maintain the needs of the department

3.Present new ideas, approaches or changes in the department which could improve the quality and/or efficiency of overall services

4.Assist and supervise Cardiopulmonary staff in performance of department procedures and provide necessary guidance and /or instruction for performance deficiencies noted

5.    Ensure the completion, maintenance and submission of all required reports and records to regulatory bodies.

6.    Present marketing strategies that develop revenue producing programs in the Cardiopulmonary services Department.

7.Develop and update Cardiopulmonary Services that coincides with HSH’s strategic plan

8.Effectively manages the human resources of the department including: ensures adequate staffing of positions, interviews, hires, reviews, coaches, promotes, transfers, and separates personnel; assures compliance with policies and procedures; provides actions that are firm, fair, objective, developmental, and timely.

9.Effectively manages the logistical resources of the department, including budgetary development, compliance, and evaluation of mechanisms to reduce operating costs while maintaining quality of services.

10. Assists in preparation for state, federal, regulatory and accrediting surveys

11. Actively participates in a quality management plan consistent with the HSH plan to improve organization performance.

12. Attends and holds staff meetings and in-services as required and actively participates in self-development by attending educational programs offered internally and externally.Provide educational opportunities to staff.

13. Other duties as assigned.

The above duties are intended to describe the key aspects of the work performed by individual(s) assigned to this position. They are not to be construed as an exhaustive listing of requirements relative to the position. Therefore, the employee may be required to perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

Directly supervises one to three employees. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE:

The Cardiopulmonary Services Department Manager shall be:

1.Licensed or credentialed in one or more areas of Cardiopulmonary, Sleep or Nursing

2.Must possess communication skills for patients, family, coworkers, medical staff, and public

3.Demonstrate good organizational, managerial and leadership abilities

4.Valid Wyoming Driver’s License

5.Licensed by the State of Wyoming

6.Minimum 1-2 years of supervisory experience preferred.

7.Computer skills necessary

The Director of Nursing assumes 24-hour administrative responsibility for the provision of care and services in accordance with professional standards of nursing practice, hospital mission and values, and regulatory guidelines. The DON will be responsible for the development and coordination of all department operations to promote clinically effective and efficient patient care. Assesses, plans, coordinates and evaluates the operational functions of nursing services to ensure quality, cost effective care is provided by an educated and competent staff. The Director develops and implements policies & procedures, oversees quality improvement processes, facilitates a patient centered care delivery model, and promotes an environment that encourages safety and best practices. Provides leadership, guidance, and direction in achieving outcomes consistent with organizational mission, philosophy, goals and objectives. Maintains and demonstrates professional competency in the application of management principles.

ESSENTIAL DUTIES

• Responsible for overall operations of the department including coordination of patient care, staff development and management, regulatory compliance, policy development, and ensuring standards of nursing practice are met.
• Establishes departmental goals and objectives that support the Mission and Values of the District and promote quality improvement, patient centered care, and interdepartmental/ interdisciplinary collaboration.
• Demonstrates professionalism, leadership, effective communication, and initiative in all job responsibilities and all duties related to the management of the Skilled Nursing Department.
• All other duties or responsibilities as assigned
• Accountability for compliance with laws, regulations, and policies to demonstrate ethical behavior.

QUALIFICATIONS

Minimum Education (or substitute experience) Required:

• Active California RN License
• Bachelors Degree in related field

EDUCATION (PREFERRED)

• Master’s degree in Related Field

MINIMUM EXPERIENCE REQUIRED

• 1 Year supervisory experience
• Related clinical experience
• Previous SNF experience or SNF DON experience

EXPERIENCE PREFERRED

• MDS experience

SKILLS

• Ability to think critically
• Works independently
• Ability to lead and motivate others
• De-escalation skills
• Organization and planning skills
• Excellent verbal and written communication
• Attention to detail

Insurance Collector - Denials and Zero Balance Accounts Specialist (Remote)

Summary: This role is responsible for capturing reimbursement for hospital billed claims. The ideal candidate must have a minimum of 5 years of hospital collections experience and possess a strong knowledge of Commercial, Third-Party Insurance Accounts, including but not limited to Medicaid, Managed Care, and Other Government payors. They must also have an in-depth understanding of payor contracts to include rules and guidelines governing payor collection activities and be able to “work” accounts in a computerized automated environment.

Essential Duties and Responsibilities:

• Validate denial reason and ensure coding is accurate and reflects denial reasons for accounts that are under or partially paid.
• Generate an appeal based on the dispute reason and contract terms specific to the payor. This includes online reconsideration.
• Follow specific payor guidelines for appeal submission.
• Research contract terms/ interpretation and compile necessary supporting documentation for appeals.
• Conduct appropriate account activity on final billed claims brought to a zero balance by reviewing payment and adjustments, payor portal, and payor contracts, where applicable.
• Ensure proper account documentation, which is clear, concise, and includes all pertinent information.
• Conduct daily calls to payors to obtain payment resolution and account status information.
• Collect accounts with low PCR written off to a zero balance.
• Understand how to interpret an 835 remittance.
• Understand and apply the terms of client’s contracts.
• Consistently follow established processes and procedures for all assigned accounts and projects to ensure prompt payments and account resolutions.
• Make appropriate and necessary corrections to patient account information as needed to ensure timely payment through appeal, reconsideration, rebilling.
• Escalate immediate and appropriate payor trends and issues to management which impact cash, aging, and processes.
• Maintain or exceeds 95% of established productivity goals and quality standards (50 to 80 accounts).
• Utilize company software in all account follow-up activities and promote working toward paperless environment.
• Ensure professional verbal and written communication with facilities, clients, and co-workers following established guidelines. Obtain management approval when necessary to communicate with external clients about internal processes and procedures.
• Follow and maintain patient, account, and client confidentiality always. Adhere to HIPAA and Compliance Policy Guidelines.
• Follow timekeeping and attendance policy daily.

Core Accountabilities:

• Integrity: Demonstrates highly ethical conduct and moral behavior in personal and professional action and communication, consistent with the goals and objectives of HealthTech/Impekkable.
• Initiative: Supports improvement and innovation in the workplace; promotes professional growth of self and others; uses creativity and ingenuity in problem solving; and identifies opportunities to meet or exceed customer expectations.
• Respect: Uses interpersonal skills which convey a positive and supportive attitude; demonstrates commitment to valuing individual differences; fosters an environment of mutual respect; and exhibits professional behavior in all interactions with customers and co-workers.
• Personal Commitment: Takes 100% ownership of and accepts 100% responsibility for his or her actions.
• Excellent Performance: Pursues excellence in both quality and quantity of work; strives to perform to the highest reasonable degree; looks for ways to improve the quality of process and content; motivates others to high level of performance by example.
• Customer Satisfaction: Clearly identifies and responds to internal and external customer needs and desires; works to exceed customer satisfaction; generates confidence and a sense of value in customer interaction.

Other Duties and Responsibilities:

• Perform other duties as assigned.
• Provide leadership to others through example and sharing of knowledge and skill.
• Comply with all company policies and procedures, including the corporate compliance program.
• Actively promote HealthTech/Impekkable in all interactions with customers.
• Act in accordance with company stated values – integrity, initiative, respect, personal commitment, excellent performance, and customer satisfaction.

Educational and Experience Requirements:

• High school diploma or GED required.
• Require 5 years of hospital medical collections experience.
• Knowledge of Commercial, Third-Party Insurance Accounts including but not limited to Medicaid, Managed Care, and Other Government.
• Knowledge of Rules and Guidelines governing collection activities.

Director of Clinic Operations – Thermopolis, WY

TYPE: Permanent

START: ASAP

JOB DESCRIPTION

The Director of Clinic Operations is responsible for providing clinical leadership over 4 rural health clinics and will oversee all clinic operations and collaborate with physicians to ensure excellent patient care. The Director of Clinic Operations is responsible for:

• Achieving exceptional clinical operations, processes and clinical metrics, and operational efficiencies. Adhering to regulatory and accreditation guidelines is of utmost importance.
• Accepting responsibility for all department functions in support of the mission, vision, values of the hospital.
• Working with clinicians and staff to deliver optimal patient care of the highest standards to ensure dependable delivery of preventative and quality care protocols.
• Leading, planning, directing, monitoring, and improving the overall performance of rural clinics to achieve excellence in the delivery of daily operations.
• Cultivating a positive clinic culture that prioritizes humankindness and patient-centered care.
• Operational, financial, clinical, quality, and business development activities.

The Director of Clinic Operations will spend time in the field to build rapport with business and clinical leadership within the community and network physicians. Strong ambassador value-based care delivery in our clinics.

RESPONSIBILITIES INCLUDE:

• In charge of overseeing daily operations and incorporating the service into the overall clinic functions.
• Serve as an innovator and change agent.
• Lead by example in order to enhance performance through the assessment, planning, arranging, coordinating, overseeing, and assessing the care and services that fall within your purview.
• Drives and encourages the development, training, and application of clinical SOPs consistently throughout the organization.
• Design, develop, and implement processes for onboarding clinical staff.
• Create and implement preventative initiatives as part of our quality program.
• Manage/oversee the implementation, training, and tracking of ancillary services launched at one of our clinics.
• Oversee regulatory clinical compliance efforts and ensure a strong certification, reporting, and training process.
• Participate in budget & financial management of related / assigned projects & activities.
• Responsible for financial management of rural clinics’ operations budgets to include forecasting gross and net revenues, visit projections, and expenditures.
• Ensure compliance and regulatory standards are met by designing, implementing, and tracking chart audits.
• Become a superuser in EMR to train and assist others to improve documentation/usage, and drive continued learning to improve performance.
• Support compliance related to CMS and applicable external accreditation / recognition programs.
• Provide leadership and mentorship to staff to support consistency, growth, and operational needs, ensuring the highest levels of patient satisfaction.
• Develop and communicate goals, objectives, accountabilities, and priorities to staff.
• Develop and implement training programs and learning opportunities to staff.
• Work in tandem with staff and provide assistance to management for all HR-related tasks, including recruiting, terminations, and employee evaluations.
• Assure a high level of patient satisfaction.
• Manage productivity to achieve budgetary targets.

EDUCATION/EXPERIENCE REQUIRED:

• Bachelor’s Degree in Nursing required, Master Degree preferred.
• Minimum 5 years’ experience in healthcare operations or related role.
• Minimum 3 years’ management experience.
• Experience with the following is preferred: management of personnel, payroll, staff scheduling, contractor recruiting, physician relations and management of supervisory positions.

DEPARTMENT: Finance

SUPERVISOR: Chief Financial Officer

LOCATION: Thermopolis, WY

START: ASAP

Seeking an Interim Revenue Cycle Director for a hospital in Thermopolis, WY. This can transition into a permanent opportunity!

POSITION SUMMARY

The revenue cycle is defined as all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue.

The Revenue Cycle Director is responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure. These functional areas act interdependently during a patient visit, contributing critical information required for clinical service and procuring payment. Thus, the Revenue Cycle Director concentrates resources on improving core clinical care delivery and protecting the assets of organization.

Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization’s overall financial performance.

The Revenue Cycle Director is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service.

ESSENTIAL FUNCTIONS

• Incorporate the facility’s values into all business staff development practices and all departmentally directed activities.
• Complete (or contribute to the completion of) various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables levels (days in AR and aging), cost center productivity, and any long-range strategic plans for the department.
• Plan, coordinate, and prepare year-end audits with public accounting firms and third-party auditors as they relate to AR operations. Mediate and resolve conflicts regarding public accounting firms, third-party auditors, and investigative parties
• Directly manage all service programs, including external vendor programs and systems.
• Monitor and support daily staff functions in all areas related to the scope of the manager’s responsibility. Participate in revenue cycle, denial management, and access management work teams.
• Maintain appropriate internal control safeguards over AR records and collection of cash. Maintain compliance standards for providing accurate information on all facility or health system billings.
• Assess and respond to organizational and customers’ needs with innovative programs to ensure customer satisfaction. Implement patient friendly billing guidelines.
• Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers.
• Oversee the financial interface between and performance analysis of the patient financial services functions and fiscal services functions.
• Oversee the integrity of financial and clinical interfaces, while facilitating the development of strategic system planning.
• Direct ongoing programs for staff development, which include:
• Hiring and training for leadership positions and directing the hiring and training of all staff in the department;
• Completing (or directing the completion of) all necessary human resource documentation and adhering to all human resources expectations for subordinates;
• Communicating regularly and effectively with subordinates and superiors regarding the status and condition of the business operations under control of the director;
• Developing multi-disciplinary patient financial services teams to enhance quality and efficiency.
• Carries out other assignments or special projects as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree required, preferably in business, health or public administration, management, or a related field.
• Masters in hospital or business administration, accounting, finance, or related field and closely related clinical disciple preferred.
• A minimum of 7 years management experience in the healthcare receivables field required, with a work record that demonstrates:
• In-depth knowledge of hospital and physician billing and reimbursement
• Leadership in the core values of the organization
• Clear, effective communication skills
• A mature approach to problem-solving for all types of issues
• Skills in using mainframe and PC computers
• Knowledge of medical terminology
• Negotiating skills
• Detail orientation
• Experience with total quality management concepts and tools
• Knowledge of healthcare industry financial statistical indicators

SKILLS:

• Working knowledge in the areas of patient registration, billing, accounts receivable (AR) and cash management requirements, managed care contractual terms and requirements, health insurance practices, industry regulatory requirements, business office operations, AR and financial reporting technology, wage and hour regulations, basic accounting, and industry standards for healthcare revenue resolution management practices.
• Ability to analyze and resolve problems that affect the claim submission process, regardless of whether the problem originates in an area under direct or indirect control.
• Financial management skills, including the ability to financially analyze data for operations, budgeting, auditing, forecasting; basic accounting knowledge; AR and reserve analysis, market analysis; staffing and financial reporting skills
• Leadership skills to motivate cross-departmental teams’ performance towards excellence and develop team concepts and consensus-building management styles.
• The ability to make a significant contribution to the organization's overall effectiveness.

DEPARTMENT: Finance

SUPERVISOR: Chief Financial Officer

LOCATION: Thermopolis, WY

START: ASAP

POSITION SUMMARY

The revenue cycle is defined as all administrative and clinical functions that contribute to the capture, management, and collection of patient service revenue.

The Revenue Cycle Director is responsible for enhancing and maintaining a properly functioning revenue cycle process through a cross-department organizational structure. These functional areas act interdependently during a patient visit, contributing critical information required for clinical service and procuring payment. Thus, the Revenue Cycle Director concentrates resources on improving core clinical care delivery and protecting the assets of organization.

Critical responsibilities include achievement of annual and periodic goals for significant statistical indicators of revenue cycle performance and for the organization’s overall financial performance.

The Revenue Cycle Director is expected to demonstrate, through plans and actions, that there is a consistent standard of excellence to which all departmental work is expected to conform. Such a standard should be based on establishing and maintaining a constancy of purpose, focusing on continuous improvement within the Director's area of influence, and delivering the highest degree of quality service.

ESSENTIAL FUNCTIONS

• Incorporate the facility’s values into all business staff development practices and all departmentally directed activities.
• Complete (or contribute to the completion of) various financial forecasts, including cost center salary and direct expenses, month-end financial reporting, receivables levels (days in AR and aging), cost center productivity, and any long-range strategic plans for the department.
• Plan, coordinate, and prepare year-end audits with public accounting firms and third-party auditors as they relate to AR operations. Mediate and resolve conflicts regarding public accounting firms, third-party auditors, and investigative parties
• Directly manage all service programs, including external vendor programs and systems.
• Monitor and support daily staff functions in all areas related to the scope of the manager’s responsibility. Participate in revenue cycle, denial management, and access management work teams.
• Maintain appropriate internal control safeguards over AR records and collection of cash. Maintain compliance standards for providing accurate information on all facility or health system billings.
• Assess and respond to organizational and customers’ needs with innovative programs to ensure customer satisfaction. Implement patient friendly billing guidelines.
• Ensure compliance with relevant regulations, standards, and directives from regulatory agencies and third-party payers.
• Oversee the financial interface between and performance analysis of the patient financial services functions and fiscal services functions.
• Oversee the integrity of financial and clinical interfaces, while facilitating the development of strategic system planning.
• Direct ongoing programs for staff development, which include:
• Hiring and training for leadership positions and directing the hiring and training of all staff in the department;
• Completing (or directing the completion of) all necessary human resource documentation and adhering to all human resources expectations for subordinates;
• Communicating regularly and effectively with subordinates and superiors regarding the status and condition of the business operations under control of the director;
• Developing multi-disciplinary patient financial services teams to enhance quality and efficiency.
• Carries out other assignments or special projects as assigned.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s degree required, preferably in business, health or public administration, management, or a related field.
• Masters in hospital or business administration, accounting, finance, or related field and closely related clinical disciple preferred.
• A minimum of 7 years management experience in the healthcare receivables field required, with a work record that demonstrates:
• In-depth knowledge of hospital and physician billing and reimbursement
• Leadership in the core values of the organization
• Clear, effective communication skills
• A mature approach to problem-solving for all types of issues
• Skills in using mainframe and PC computers
• Knowledge of medical terminology
• Negotiating skills
• Detail orientation
• Experience with total quality management concepts and tools
• Knowledge of healthcare industry financial statistical indicators

SKILLS:

• Working knowledge in the areas of patient registration, billing, accounts receivable (AR) and cash management requirements, managed care contractual terms and requirements, health insurance practices, industry regulatory requirements, business office operations, AR and financial reporting technology, wage and hour regulations, basic accounting, and industry standards for healthcare revenue resolution management practices.
• Ability to analyze and resolve problems that affect the claim submission process, regardless of whether the problem originates in an area under direct or indirect control.
• Financial management skills, including the ability to financially analyze data for operations, budgeting, auditing, forecasting; basic accounting knowledge; AR and reserve analysis, market analysis; staffing and financial reporting skills
• Leadership skills to motivate cross-departmental teams’ performance towards excellence and develop team concepts and consensus-building management styles.
• The ability to make a significant contribution to the organization's overall effectiveness.

Seeking an Interim HIM Manager for an ongoing opportunity at a hospital in Thermopolis, WY. This can transition to permanent as well!

DEPARTMENT: Health Information Management

SUPERVISOR: Chief Financial Officer

LOCATION: Thermopolis, WY

START: ASAP

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Other duties as assigned.
• Overseeing and directing the maintenance of patient medical records ensuring records are accurate and secure. This includes creating policies and procedures to ensure regulatory compliance and the integrity of health information.
• Responsible for the Health Information Management department, seeing that all records are completed in a timely manner, all records are complete and meet CAH licensure requirements for patient records.
• Evaluate the procedures and functions the medical records are being user for.
• Review of the medical records to ensure proper documentation and timely completion.
• Co-ordinate the release of medical correspondence and information keeping in mind federal and state laws and statutes.
• Responsible for organizing the storage, archiving, retrieval and destruction of medical records.
• Demonstrate excellence in ICD-10-CM and CPT coding.
• Act as Privacy Officer for HSCMH in the Compliance Program (HIPAA)
• Support the AHIMA code of ethics.
• Responsible for the overall office activities and financial functions.
• Maintain knowledge of Medicare rules and current coding regulations
• Develop and update HIM business plan that coincides with the hospital strategic plan
• Effectively manages the human resources of the department including: ensures adequate staffing of positions, interviews, hires, reviews, coaches, promotes, transfers, and separates personnel; assures compliance with policies and procedures; provides actions that are firm, fair, objective, developmental, and timely.
• Effectively manages the logistical resources of the department, including budgetary development, compliance, and evaluation of mechanisms to reduce operating costs while maintaining quality of services.
• Assists in preparation for state, federal, regulatory and accrediting surveys
• Actively participates in a quality management plan consistent with the Hospital plan to improve organization performance.
• Actively participates in facility committees, community and professional organizations.
• Attends and holds staff meetings and in-services as required and actively participates in self-development by attending educational programs offered internally and externally.
• Provide educational opportunities to staff.
• Demonstrates competency in basic computer skills through the capacity to learn and apply electronic applications.
• Collaborate with other healthcare professionals in acting as a change agent by identifying areas in need of change, establishing, and implementing a positive and proactive approach to systematic change.

The above duties are intended to describe the key aspects of the work performed by individual(s) assigned to this position. They are not to be construed as an exhaustive listing of requirements relative to the position. Therefore, the employee may be required to perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associates degree in Health Information Technology or bachelor degree in Health Information Administration, preferred.
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) required.
• Minimum five years HIM experience preferred.
• Minimum 1-2 years of supervisory experience preferred.
• Computer skills required
• Previous medical office experience or successful completion of a management program preferred.
• Possess good communication skills, both orally and written.
• Demonstrate maturity, tact and ability to interact with people in a positive and professional manner.
• Coding experience would be great!

DEPARTMENT: Health Information Management

SUPERVISOR: Chief Financial Officer

LOCATION: Thermopolis, WY

START: ASAP

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Other duties as assigned.
• Overseeing and directing the maintenance of patient medical records ensuring records are accurate and secure. This includes creating policies and procedures to ensure regulatory compliance and the integrity of health information.
• Responsible for the Health Information Management department, seeing that all records are completed in a timely manner, all records are complete and meet CAH licensure requirements for patient records.
• Evaluate the procedures and functions the medical records are being user for.
• Review of the medical records to ensure proper documentation and timely completion.
• Co-ordinate the release of medical correspondence and information keeping in mind federal and state laws and statutes.
• Responsible for organizing the storage, archiving, retrieval and destruction of medical records.
• Demonstrate excellence in ICD-10-CM and CPT coding.
• Act as Privacy Officer for HSCMH in the Compliance Program (HIPAA)
• Support the AHIMA code of ethics.
• Responsible for the overall office activities and financial functions.
• Maintain knowledge of Medicare rules and current coding regulations
• Develop and update HIM business plan that coincides with the hospital strategic plan
• Effectively manages the human resources of the department including: ensures adequate staffing of positions, interviews, hires, reviews, coaches, promotes, transfers, and separates personnel; assures compliance with policies and procedures; provides actions that are firm, fair, objective, developmental, and timely.
• Effectively manages the logistical resources of the department, including budgetary development, compliance, and evaluation of mechanisms to reduce operating costs while maintaining quality of services.
• Assists in preparation for state, federal, regulatory and accrediting surveys
• Actively participates in a quality management plan consistent with the Hospital plan to improve organization performance.
• Actively participates in facility committees, community and professional organizations.
• Attends and holds staff meetings and in-services as required and actively participates in self-development by attending educational programs offered internally and externally.
• Provide educational opportunities to staff.
• Demonstrates competency in basic computer skills through the capacity to learn and apply electronic applications.
• Collaborate with other healthcare professionals in acting as a change agent by identifying areas in need of change, establishing, and implementing a positive and proactive approach to systematic change.

The above duties are intended to describe the key aspects of the work performed by individual(s) assigned to this position. They are not to be construed as an exhaustive listing of requirements relative to the position. Therefore, the employee may be required to perform other duties as assigned

SUPERVISORY RESPONSIBILITIES:

• Directly supervises employees.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Associates degree in Health Information Technology or bachelor degree in Health Information Administration, preferred.
• Registered Health Information Technician (RHIT) or Registered Health Information Administrator (RHIA) required.
• Minimum five years HIM experience preferred.
• Minimum 1-2 years of supervisory experience preferred.
• Computer skills required
• Previous medical office experience or successful completion of a management program preferred.
• Possess good communication skills, both orally and written.
• Demonstrate maturity, tact and ability to interact with people in a positive and professional manner.
• Coding experience would be great!

DEPARTMENT: Finance

SUPERVISOR: Chief Executive Officer

BEHAVIORAL REQUIREMENTS:

The following is a list of minimally required behaviors to assist the employee in partnering with our community:

Ownership

• Accepts responsibility for actions, attitudes and health.
• Doing things right the first time, every time for excellent results.
• Accepts ownership of mistakes and takes constructive action to avoid repeating mistakes.
• Works with empowerment to the highest potential both as an individual and as part of the team.
• Unsatisfied with the status quo or just being “good.”

Always Better Than Yesterday

• Performs at the highest level, always learning and looking for ways to improve, with an unwavering focus on safety.
• Celebrates and encourages the contributions of one another.
• Constructively challenges the status quo by being flexible, adaptable and embracing change as a key element of our future success.
• Contributes to an environment that encourages creative thinking.
• Shares ideas and opinions, and supports opportunities to learn and grow.

Service First

• Doing our best every day to anticipate and exceed the expectations of patients, providers and co-workers.
• Understands excellence is the result of team effort.
• Creates legendary experiences.

Integrity

• Does the right things.
• Consistently open, honest, trustworthy and ethical.
• Demonstrates respect for patients, their families, staff, providers and the community.

Stewardship of Our Resources

• Strives to care wisely for our human, financial and natural resources.
• Strengthens the hospital as a partner in the community.

POSITION SUMMARY:

• Overall accountability for providing leadership, direction, and administration of financial activities, including accounting, financial systems and control, compliance, financial analysis, budgeting, and reporting.
• Participates in and/or leads various work around service lines, revenue integrity, discipline teams, etc.
• Oversees financial decision-making and serves as a member of the senior leadership team.
• Responsible for driving, supporting and modeling a service-oriented culture focused on employee engagement, quality, patient safety, service excellence, fiscal responsibility and the overall patient experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Provides leadership in the achievement of financial and operational performance objectives and expectations including revenue growth, operational margin targets, effective expense management and overall efficiency measures. This includes the use of analytical processes to assure the achievement of initiatives and the implementation of performance improvement opportunities in the areas of operational performance, clinical excellence, patient satisfaction and employee engagement.
• Provides leadership in evaluation and assessment of growth and operational initiatives as well as the evaluation, development and implementation of strategic programs and service lines, capital acquisition (including campus planning and future expansion) and technological investment. This includes the evaluation and assessment on future facility operations to ensure strong financial and operating outcomes.
• Supports the achievement of performance goals, defining accountabilities and providing advancement opportunities for future leaders. This includes the role of mentor for finance staff as well as increasing financial understanding throughout the facility in order to provide a framework for sound business decisions.
• This position is responsible for the overall financial and operational performance, compliance and viability of the facility, including the development of short-term and long-term business strategies, the deployment of effective resource utilization, the ability to make sound business decisions and a complete understanding of operations. This position is responsible for coordinating services with other directors, legal counsel, executives, and other staff. Customers of this position are both internal and external, including leadership, staff, medical staff, regulatory agencies, and the community.
• Mentors and coaches subordinate directors; guides directors, and supervisors in the selection, hiring, training and development of staff as well as performance appraisal, documentation of deficiencies, performance recognition and disciplinary action; develops, supervises and appraises direct subordinates; plans and implements disciplinary actions as needed, working with Human Resources and legal advisors as appropriate.
• Conducts and/or participates in a variety of staff and committee meetings; serves on task forces and commissions as assigned including but not limited to Medical Staff, Board of Trustees, Quality Improvement, Finance Committee, Compliance Committee, Utilization Review. Represents assigned areas to other departments and external agencies to coordinate activities, identify issues, resolve problems and share information.
• Functions well with the co-relationship of managing a hospital and relating to HealthTechS3. Keeps the HealthTechS3 team aware of all key financial developments. Fulfills accountability for the hospital by submitting to HealthTechS3 all appropriate reports and functions as a cooperating member of a great team. Examines insurance policies to ascertain that hospital assets are properly insured against loss and that the hospital’s liability coverage meets the management contract requirements
• Assures compliance with required financial reports including the cost report, annual audits, special audits, reporting on federal and state grant programs, required USDA loan reporting, federal not for profit tax return, annual public meeting for budget review and related reports.
• Other duties as assigned.

SUPERVISORY RESPONSIBILITIES:

Under general direction given by the CEO, the Chief Financial Officer has administrative responsibility for overall management of the assigned departments including Patient Financial Services, health information management (HIM), materials management (MM), information technology (IT), payroll, accounts payable, and the senior accountant. Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; mentoring the development of leaders; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

QUALIFICATION REQUIREMENTS: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

• Bachelor’s Degree in Accounting or Finance plus knowledge of generally accepted accounting principles and a very strong understanding of all the areas of responsibility described above.
• Masters and CPA preferred
• Five years healthcare experience including two years of experience in a critical access hospital setting
• Minimum 2 years of supervisory experience preferred.
• Ability to implement internal controls.

LANGUAGE SKILLS:

• Ability to read, analyze, and interpret common scientific and technical journals, financial reports, and legal documents.
• Ability to respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write policies and procedures that conform to prescribed style and format.
• Ability to effectively present information to leadership, public groups, and/or boards of directors.

MATHEMATICAL SKILLS:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
• Ability to compute rate, ratio, and percent and is knowledgeable in metric, apothecary and household measurements and can convert from one system to another.

REASONING ABILITY:

• Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
• Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
• Ability to modify communication based on the developmental / functional age of the patient as well as that of the patient's ethnic background.

OTHER SKILLS AND ABILITIES:

• Ability to act as a patient advocate.
• Ability to interact with patients, families, visitors and co-workers.
• Ability to interact assertively and tactfully when dealing with conflict and in group solving activities.
• Ability to demonstrate a professional, open minded approach in identifying problems and resolving problems/conflicts.